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Natera being designated as in-network for your insurance plan may help reduce your Natera genetic testing bill.

However, Natera being in-network does not guarantee that 100% of the cost of testing will be covered. The total amount billed to you depends on your specific insurance plan. We recommend contacting your plan’s Member Services department for coverage questions (the number for Member Services is usually found on the back of your insurance card).

After your Natera test has been completed, a claim has been submitted, and your insurance company has processed it, your insurer will send you an Explanation of Benefits (EOB) document.

An EOB is not a bill, even though it may look like one. It provides an outline of the claim amount and the amount that your plan covers. Even though it contains an amount that you may be expected to pay, this amount is not final and may not include additional discounts from Natera. Your genetic testing bill from Natera will provide the final amount due.

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Payment is due 30 days after Natera billing issues you a bill for any out-of-pocket costs. The issue date is listed on your genetic testing bill.

If you need help covering your expected Natera genetic and carrier testing bill, we offer financial assistance programs for individuals and families who qualify. You can apply for financial assistance using this webform.

For additional questions regarding cost, Natera’s billing phone number is 1-844-384-2996. Support is available between 8 am – 7 pm Central Time, Monday-Friday, for questions about your Natera genetic and carrier testing bill.